Delivery Area: We currently only ship to addresses within the United Kingdom.
Shipping Costs: The shipping cost will be calculated at checkout based on your delivery location.
Delivery time
Estimated Delivery: Delivery times can vary depending on your location. Orders are typically delivered within 5 days to 3 weeks from the date of purchase.
Processing Time: Once your order is placed, please allow up to 2 business days for processing before your order is dispatched.
Delivery Method: All orders are shipped via reliable courier services. You will receive a tracking number once your order has been dispatched.
Important Notes
Shipping Delays: While we strive to meet the estimated delivery times, please note that delays may occur due to unforeseen circumstances such as extreme weather, strikes, or other factors beyond our control.
Address Accuracy: Please ensure that your shipping address is accurate and complete. JSky.UK Racing is not responsible for packages lost or delayed due to incorrect or incomplete addresses.
Returns & Refunds
At JSky.UK Racing, we strive to ensure that you are completely satisfied with your purchase. However, if you need to return an item, please review our Returns & Refunds policy below.
Eligibility for Returns: To be eligible for a return, your item must be unused, in the same condition that you received it, and returned in its original packaging.
Return Period: You have 14 days from the date of delivery to initiate a return.
Return Shipping: The cost of return shipping is the responsibility of the buyer. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Refund Policy
Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.
Partial Refunds: In certain situations, only partial refunds may be granted (e.g., items not in their original condition, damaged, or missing parts for reasons not due to our error).
Non-Refundable Items: Items returned after the 14-day return period, or items that are not in their original packaging and condition, are not eligible for a refund.
How to Return an Item
Contact Us: Before returning your item, please contact our customer service team at [email/contact details] to obtain a return authorization and instructions on how to proceed.
Pack and Ship: Carefully pack your item in its original packaging and ship it back to the address provided in the return instructions.
Refund Processing: After we receive and inspect your return, we will notify you of your refund status.
